Flit Rewards
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Acquisition and loyalty for travel.

The rewards programme you don't have to build — running across every hotel in your group.

  • Grow direct bookings.
  • Deepen guest relationships.
  • Win new customers.
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Flit dashboard showing commission saved, direct bookings and loyalty tier cards
The platform

The fully-integrated rewards platform that connects all of travel

Seamless, connected, and built for hospitality. Flit makes every stay count, turning one-time bookers into long-term value across your whole portfolio.

Instead of another standalone loyalty tool, Flit runs as the reward layer under your existing distribution: guests earn on the spend you already capture, redeem against perks you control, and every movement is visible to the teams running each hotel.

3,482

Members under management

24

Platinum arrivals this week

12,840

Points redeemed this month

Flit connecting hotels with flights, dining, rides and experiences

Connected to your booking engine

Points are earned and redeemed inside the booking flow you already run — no separate portal for guests to remember, no reconciliation at month end.

Multi-property from day one

One programme, one member wallet, many hotels. Configure earning and rewards centrally, then override per property where a hotel needs its own rules.

Value that stays with your group

Every redemption is tied to a direct booking, so the commission you would have paid a third party turns into a perk your guest remembers.

Features

Everything you need to run loyalty across a portfolio

Earning, tiers, rewards and reporting in one place — configured centrally, delivered property by property.

Automatic points conversion

Automatic points conversion

Seamless

Flit sits alongside your booking engine and credits points to a guest's balance automatically. At the time of booking, guests can redeem existing points against the rewards you offer.

  • Points accrue on room, food & beverage, spa and ancillary spend
  • Earning rates set per hotel, per rate plan or group-wide
  • Redemption applied at checkout — no vouchers, no manual codes
Design your perks

Design your perks

Customise

Build rewards that work for your properties — upgrades, late checkout, dining credit. Set the value, create loyalty tiers, and unlock deeper benefits the more a guest books with you.

  • Four tiers out of the box, with your own thresholds and multipliers
  • Reward catalogue priced in points and gated by tier
  • Property-specific perks alongside group-wide benefits
Flexible rewards

Flexible rewards

Network

Let guests redeem with you or across a partner catalogue of rides, dining and shopping. Every redemption stays tied to a direct booking, so value stays anchored to your group.

  • Partner catalogue spanning flights, rides, dining and retail
  • Cross-property redemption across every hotel in the group
  • Breakage and liability tracked as points move
Journey insights

Journey insights

Analytics

See which rewards actually drive rebookings and revenue, and how travellers move before and after a stay — so you can design perks that matter and partner smarter.

  • Reward-level attribution on repeat bookings and revenue
  • Member growth, tier movement and redemption trends by property
  • Arrival and task views so the front desk acts on the data
For Groups

One group account. Every hotel underneath it.

Create your group, add your properties, and give every front desk the member context, arrivals and tasks they need — on day one.

Set up in an afternoon

Create your group, add your properties, brand the programme and go live — no integration project, no IT ticket.

Roles for the whole team

Owners and admins configure the programme; managers and front desk see arrivals, member context and tasks for their hotel only.

Data separated by group

Every member, stay and reward is scoped to your group and your properties, enforced at the database level.

One view across the portfolio

Switch between all hotels and a single property to compare member growth, arrivals and redemption without exporting a thing.

Create your group account

Free to set up — add properties and invite your team straight away.

FAQ

Questions hotel groups ask us

Still unsure about something? Talk to us and we'll walk you through how Flit Rewards fits your properties.

Talk to us